Frequently Asked Questions

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Frequently Asked Questions

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Halls

How do I configure my browser to use the University's webcache?

How do I set up my computer for use in halls?

How do I troubleshoot problems with my computer in Halls?

How do I find out the MAC address of my computer?

How do I check my University email through my email handler?

How do I connect to the Public printers?

How can I ask for a port to be opened in the University firewall?

Can I play online games in Halls?

Can I use my webcam in halls?

Can I use my Internet phone on the University network?

How can I check I have the correct cable for connecting to the network?

How can I make my AVG update automatically on the University network?

How do I find the control panel on my computer?

How do I find the Device Manager on my computer?

How do I make Steam work on the University Network?

How do I send messages from my home email account when connected to the University network?

How does the University firewall work?

I am having problems registering my MAC address, what should I do?

I can't see web pages outside of AU what should I do?

Is there a download limit on the Student Halls Network?

Where can I buy a network cable for my hall connection?

Where can I find manual instructions for setting up my hall connection?

Where do I register my MAC address?