How do I request an item from the external store?

• If an item in Primo is listed as Available at External Store , ensure you have Signed in and click Request .

• Select the copy of the item you want to request. If you need a specific journal issue, you must enter the details here.

• You must also specify where you want the item to be delivered by choosing the Pickup Location .
• Click Request .

Once a book is available for collection a notice will be sent, usually via email.

• To view your requests, click My Account in the top right corner of the screen. Then click Requests .

• To cancel your request, click Cancel and then OK .