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What do I do if I can't see all my email folders?



Office365

  • If you are missing folders in the web version of Office365, it may be that the folders on the left have been minimized.
  • To show all folders, check to see if there is an arrow next to your folders:
  • Click on the arrow to display all sub-folders of the selected folder.

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Outlook

  • Open Outlook
  • Right click on your account in the folder list
  • Select IMAP folders
  • In the window which appears select the All tab and click on Query
  • Click on the folder you wish to subscribe and click subscribe

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Windows Mail

  • Open Windows Mail
  • Right click on your account in the folder list
  • Select IMAP folders
  • In the window which appears select the folder you want to see and then select show
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